Terms of service

Delivery Coverage
Inlady delivers to serviceable PIN codes across [India / Delivery Locations]. Availability is confirmed at checkout.

Estimated Delivery Time
Orders are normally delivered within [7-10 business days] after dispatch. Location-specific estimates, where available, are shown before purchase. Business days exclude [Applicable Holidays/Days].

Delivery estimates may be affected by weather, transport disruptions, holidays, or unusually high order volumes. We will communicate significant delays and assist with available options.

Delivery Details
Customers must provide a complete address, correct PIN code, and reachable phone number. Contact us promptly to correct an address. Changes after dispatch depend on the courier’s ability to accommodate them.

Unsuccessful Delivery
If delivery fails, we will assist with redelivery or the next steps. Any applicable redelivery charge will be explained and agreed upon beforehand.

Missing or Damaged Deliveries
If your package is visibly damaged or tampered with, you may refuse delivery and inform us. If you have already accepted it, contact us as soon as you notice an issue.

If an order is marked delivered but has not reached you, we will investigate with the courier and arrange an appropriate resolution.